Please note that your subscription plan determines the specific set of features available to you, which may result in differences between what you see and the images presented in this article. For further details on the features included in your plan, please contact your OfficeSpace Admin.
Desk Bookings is a dashboard view of your current, upcoming, and past desk bookings. Keep track of which employees have booked which desks, approve or decline requests for your managed bookable desks, and more. For more information on managing your desk booking in Desk Bookings, check out the
Booking a Desk article.
Booking Managers, Facility Managers, and System Admins are the only user roles with the appropriate permissions to access Desk Bookings. Neighborhood Captains with the necessary permissions are able to use Desk Bookings to view the bookings in their Neighborhood(s) only.
Navigating to Desk BookingsRequestedBookedHistoryEmail Notifications
Navigating to Desk Bookings
To access Desk Bookings, select the Hamburger menu in the top-right corner of your screen. Then expand the Booking Manager accordion menu and select
Desk Bookings.
Desk Bookings has three tabs:
Requested (1),
Booked (2), and
History (3).
Selecting the
three dots in the top right of Desk Bookings will allow you to download a CSV file of your booking history as well as define your email settings.
Requested
The Requested tab is where you can view requested bookings for your managed bookable desks. Managed desks are desks that have been set to be bookable by request only. To make changes to a desk’s setting, check out the
Editing Seat Properties article.
When employees request desk bookings, an
orange notification circle appears above the Requested tab to advise you of the number of pending requests. You have the ability to Approve, Edit, and Decline requested desk bookings in the Requested tab. To learn more about managing your booking requests, check out the
Managing Requested Desk Bookings article.
Managed desks will be automatically declined if not approved within a certain time window prior to the booking’s start time. This auto-decline time window is adjustable based on your needs. You may also modify how far in advance your bookable seats can be booked, as well as how long a booking can be made for. Changes to the settings of managed desks can be made in the
Global Desk Booking Settings.
Booked
The Booked tab shows all upcoming and current desk bookings. In this tab, you have the ability to end a booking or edit the details of a booking.
History
The History tab will show you the details of all the past desk bookings.
Email Notifications
Email notification preferences can be used to determine if and when an email is sent after a booking is created. Email settings can be applied to all sites or by site and floor. There are three types of emails you can receive:
Booking Requests,
Approved Bookings, and
Self-Service Desks:
- Booking Requests: notification sent each time a booking request is created, changed, or canceled
- Approved Bookings: notification sent when an approved booking is canceled or ended early
- Self-Service Desks: notification sent when a self-service booking is created, canceled, or ended early
When a Manager or Admin books a desk on behalf of someone else, you have the ability to choose whether you want to send the notification email to the manager who's booking the desk, or to the person who the booking has been made for. You also have the ability to send an email notification to both users. These options can be managed in
Global Desk Booking Settings.
